At Vyom, we strive to deliver your order as quickly and safely as possible.
All orders are processed within 1–2 business days after successful payment or order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Estimated delivery times are:
Metro Cities: 3–5 business days
Other Cities & Towns: 4–7 business days
Remote Locations: 5–9 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.
Free Shipping on all prepaid orders.
Shipping charges (if applicable) will be displayed at checkout before payment.
Once your order is shipped, you will receive a tracking ID via SMS and/or email. You can use this tracking number to monitor your shipment in real time.
Our courier partners generally make 2–3 delivery attempts. If the order remains undelivered due to customer unavailability or incorrect address/phone number, the shipment may be returned to us.
Please ensure your shipping address and contact details are correct before placing the order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If the outer package appears tampered with or damaged, please record an unboxing video and contact our support team within 48 hours of delivery with your Order ID and clear photos/videos.
Orders can be cancelled only before they are shipped.
Once an order has been dispatched, it cannot be cancelled.
For any shipping-related queries, feel free to contact our customer support team.
During festive seasons, sale events, or unforeseen circumstances, delivery may take slightly longer than the estimated timeline. We appreciate your patience and understanding.