Refund policy
Return & Exchange Policy
At Vyom, every product is carefully inspected before dispatch to ensure the highest quality standards.
Returns & Exchanges
-
Returns or exchanges are accepted only if the product is received damaged, defective, or incorrect.
-
Any issue must be reported within 48 hours of delivery with clear photos and an unboxing video.
-
The product must be unused, unwashed, with original tags and packaging intact.
Size Policy
-
Please refer to the Size Chart before placing your order.
-
All product measurements are clearly mentioned to help you choose the correct size.
-
Returns or exchanges due to incorrect size selection, fit preference, or change of mind are not accepted.
-
We recommend comparing the garment measurements with a t-shirt you already own before ordering.
Non-Returnable Items
Returns or exchanges will not be accepted in the following cases:
-
Wrong size selected by the customer.
-
Product has been worn, washed, altered, or damaged after delivery.
-
Original tags or packaging are missing.
-
Return request is made after 48 hours of delivery.
Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect product:
-
Contact our support team within 48 hours of delivery.
-
Share your Order ID, clear photos of the product, and an unboxing video.
-
Once verified, we will arrange a replacement or refund at no additional cost.
Refund Process
-
Approved refunds will be processed to the original payment method within 5–7 business days after the returned item is received and inspected.
-
For Cash on Delivery orders, the refund will be transferred to the customer's bank account after verification.
⚠️ Important
By placing an order on Vyom, you acknowledge that you have read the size chart and agree to our No Return / No Exchange for Size Issues policy.
Bhai ek recommendation: agar tum COD rakhoge to unboxing video mandatory wali line zaroor add karna. Isse fake damage claims kaafi had tak kam ho jaate hain.